Process Trainer

Process Trainer

Focus Infoline Pvt. Ltd.
1-2 year(s) Ahmedabad

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Job Description
Conduct new hire training and On the Job Training. Organize, Plan and Implement monthly cyclic activities including refresher training, monthly tests and call monitoring. Liaison with the Quality and Operations to identify, screen and execute process improvement plans. Plan and improve training workshops and projects to monitor and groom poor performers. Ability to execute training tasks/ assignment on short notice.
Requirements
Should have 1-2 years of experience into process training for US campaigns, preferably into medical. Should have experienced of in US based BPO for voice process. Should be willing to work in US shifts. Should have excellent communication and presentation skills.
  • Salary 0-0 (Annual)
  • Experience 1-2 year(s)
  • Positions 1
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