Giving direct / indirect technical support viz. installation of software.Coordination with existing corporate clients for training.Handle software related queries of the existing corporate clients.The incumbent shall have close coordination with customers / usersDoing troubleshoot and solving queriesTaking customer feedbackCustomer satisfaction & retention Skills:Good analytical skills with an aptitude for resolving queriesExperience in software support / installation / configurationPositive attitudeExperience in systems study & providing after sales support servicesGood communication skill and are active listenerWilling to visit customers site within and outside the city