Role will be responsible to handle and maximize recovery/soft buckets for Personal loan portfolio for the region.
Has to Allocate and divide responsibilities among the team and meet the assigned targets on monthly basis.
Has to continuously monitor collection and follow up on high POS /critical accounts.
Build, lead and manage a team of Managers and Field collection executives.
Should have thorough knowledge and execution of legal tools in the delinquent portfolio i.e 138/Arbitration.
Has to Identify portfolio for legal tools and ensure execution and follow up on the same.
Should have Knowledge of tracing of skip customers.
Should be able to review and assess various MIS reports and take appropriate action.
Should follow and lead the team on all the compliance metrics to be followed during customer interaction and collections.
- Experience 4-7 year(s)
- Positions 10
- Industry /