The VP / AVP - Product will play a key role in driving the Fin-Tech initiatives of Indiamart. The ideal candidate will have technical and product expertise to lead and scale our payment gateway business.
Key Responsibility Areas:
Product: Serve as a thought leader for our payment business.Create the product roadmap, plan user experience and lead go-to-market activities.
Technology: Work closely with technical teams for development and launch of new product features.
Marketing: Develop marketing strategy and manage programs that drive awareness and organic demand.Co-ordinate with brand, marketing and PR teams.
Research: Continuous stay on top of competition and industry trendsin the market for payment business.
Positioning: Develop product messaging to differentiate our payment solutions from other players.
Customer Life Cycle: Interact with customers regularly to understand customer journey and assess the engagement levels to design solutions to improve customer retention.
Operations: Organize and oversee customer payments, grievances, reconciliations and various promotion/ training initiatives including workshops, webinars, trainings, and events.
Cross Function: Work closely with sales and servicing teams to know their pain areas and provide them tools to facilitate the product adoption.
Presentation: Periodically review and present the performance of KPIs and action plans to management.
Skills and Expertise
8+ years of experience in a technology driven product role.
Ability to work together with cross functional teams in a highly dynamic work environment.
Strong business and marketing acumen.
Must have deep understanding of payment business in Indian markets
Strong product marketing acumen is essential for this role.
B.Tech and MBA from Tier 1 colleges.
- Experience 8-13 year(s)
- Positions 1
- Industry /