One of the leading International commercial vehicle brand is hiring for Workshop manager. Candidate should have 5-8 years of experience in workshop management. We are looking for a self motivated individual who is highly expert in people management. Experience in team handling and supervising will be an added advantage.
_x000D_The job responsibilities are listed below:
_x000D_· Ensure Dealer Service Profitability by implementing the strategies to improve workshop turnovers, earnings and service absorption ratios.
_x000D_· Ensuring Parts sales through the dealership as per the targets
_x000D_· Improving dealer infrastructure
_x000D_· Ensuring Insurance & AMC business in the area as per the targets
_x000D_· Service Penetration/Reach
_x000D_· Ensuring Service promotional activities
_x000D_· Ensuring parts inventory at dealerships as per EOR norms
_x000D_· Ensure GSP & DOS implementation
_x000D_· Enhancing Customer Satisfaction
_x000D_· Warranty Settlement & increasing self-certifications
_x000D_· Ensuring feedback to Back-end HQ team through technical reports and failure analysis reports.
· Good negotiation and organizing skills
_x000D_· Excellent communication skills
_x000D_· Good process orientation and analytical skills
_x000D_· Behavioral skills – Customer focus + Networking + Leadership + People management + decision making + Self-motivation
_x000D_