Responsible for ERP Implementation.
Responsible for Training on NLP/ERP and Teach Next/Digital classes/Computer Curriculum, should impart quality training to customer/internal team.
Responsible to do sales driven NLP demos.
Responsible to ensure timely payment from assigned school.
Should follow the ERP Implementation process Site Survey till Completed covering all phrases
Responsible for satisfactory customer experience in Next Product.
Should plan collection and complaint/installation at the end and beginning of everyday.
Should pay attention in kick-off meeting and put clear understanding on the customer expectation before gives OPS Go Ahead for ERP Implementation.
Should actively be involved in First Time Resolution (FTR) on all ERP complaint registered in CRM by internal and external customers.
Ensure optimum usage of Next NLP/Products.
Need to Adhere to the KRAs.
- Experience 2-4 year(s)
- Positions 1
- Industry /