Supervises all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies
Take care of the budget and budget controlling for the department
Plans the work for the housekeeping department and distributes assignments accordingly
Assigns regular duties and special duties for housekeeping staff
Schedules employees and assigns extra days off according to occupancy forecast
Responsible for cleanliness, orderliness and appearance of the entire Hotel
Ensure that rooms are made as per company standard
Prepare Annual Housekeeping Budget
Maintain par stock of guest supplies, cleaning supplies, linen and uniform
Organize inventories with Accounts and General Store for linen, uniform and fixed assets
Pay particular attention while organizing pest eradication activities
Develop and implement Housekeeping systems and procedures
Prepare reports for management information
Assist Purchase department in selecting suppliers for items related to Housekeeping
Plan, control and supervise Horticultural activities
Attending and resolving guest complaints
Verification of supplies consignments
Organize on-the job training and evaluate its effectiveness
Approval of the Functional Manual of the department
Recommend recruitment of new personnel
Housekeeping refers to the management of duties and chores involved in the running of a hotel, such as cleaning, cooking, hotel maintenance, shopping and bill pay
A housekeeper is a person employed to manage a hotel, and the domestic staff