Call the fresh leads & follow up(existing data base) leads and make sure the desired number of visits of the client/customers to our clinic.
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Per month Contactable customers should in the range of 130 to 140
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Appointment rate min to be achieved is 68%
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Assessment: 150 (100-1st& 2nd month /3rd Month :130 /4th Month onwards:150)
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Timely reporting is essential which is maintaining & sharing of data &prescribed reports
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Prescription (Need to follow up with the clients with right information)
Minimum Educational Qualification: Bachelors, Languages to be known: English, Hindi
Work Experience of min. 1 year in the same field of customer handling
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Persuasive Speaking Skills, Tone/Pitch should be polite.
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Patience & Effective Listening Ability
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Phone Skills / Etiquettes, Attentiveness
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Be Empathetic. Willingness to understand and resolving or addressing customers queries (problem solving skills),
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Sales Oriented with a focus on Customer Service
ÃƒÂ¢Ã¢?Â¬Ã‚Â¢ Should not sound overly aggressive while speaking.
- Experience 1-5 year(s)
- Positions 1
- Industry /